Plant Production Staff use iQagent to efficiently communicate with offsite support and consultants about process issues. Rather than trying to explain the issue over the phone or on email, our patented holistic display and recording process captures video and audio of the problem, overlaid with live data, schematics, and on-screen annotations. The user then simply emails or transfers the resulting mp4 video to to support personnel for analysis and resolution.
Engineers use iQagent to monitor process data from anywhere they have a connection to the plant network using wireless or cellular connections.
Supervisors view process Key Performance Indicators (KPIs) right on their iPhone or iPad. They can scan a QR Code on the production line, or select it from a menu while at their desk or in a meeting.
Maintenance staff use iQagent to pull up documentation such as schematics, parts lists and enter trouble reports or work orders on any equipment in the plant.
Managers and executives view a live video and audio feed on an HDTV in their office or conference room to review process issues without disturbing production.
OEMs implement iQagent as a comprehensive support tool for their equipment. Customers can more efficiently communicate issues and problems are resolved quickly.