Who Can Use It

Plant Production Staff  use iQagent to efficiently communicate with offsite support and consultants about process issues. Rather than trying to explain the issue over the phone or on email, users can use our patented holistic display and recording process to capture the problem, showing live data, schematics, and annotations overlaying live video (and audio) of the process. The user then simply emails the mp4 video or transfers it to FTP or drop box to make it available to support personnel.

Engineers use iQagent to monitor process data from anywhere they have a connection to the plant network using wireless or cellular connections.

Supervisors view process Key Performance Indicators (KPIs) right on their iPhone or iPad. They can scan a QR Code on the production line, or select it from a menu while at their desk or in a meeting.

Maintenance staff use iQagent to pull up documentation such as schematics, parts lists and enter trouble reports or work orders on any equipment in the plant.

 Managers and executives view a live video and audio feed on an HDTV in their office or conference room to review process issues without disturbing production.

OEMs implement iQagent as a comprehensive support tool for their equipment. Customers can more efficiently communicate issues and problems are resolved quickly.